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Frequently Asked Questions - Outbound moving

How much in advance should I call for the pre-move survey?
You can call Globe Moving & Storage Co., at least 6-8 weeks prior to the move. This way we can plan your move better to make it a smooth one.
How long will the pre-move survey last?
Usually not more than an hour.
What is the purpose of a survey?
We conduct a pre-move survey for the following reasons To Inspect your goods, Understand your needs, Identify delicate & valuable articles, Take measurements to calculate the volume of the goods, Assess manpower and materials requirements, Check facilities for loading, parking, movement of vehicles, etc. During the survey Globe Moving & Storage Co. will also explain the moving process, clear your apprehensions, advise you appropriate means of transport, schedule dates for packing & moving and most importantly help you plan your move more effectively
How should I prepare myself for the pre-move survey?
Identify, the goods in your house and decide the articles you intend carrying, storing, donating, leaving behind etc.
Show all the items you intend carrying to the surveyor. This helps us in making a better and more accurate estimate.
Let us know about your special needs or areas of concern.
Ask as many questions and clear all your doubts, however simple they may be.
Make sure you give the same brief to all the moving companies surveying your goods
Will my goods undergo customs examination?
When the goods leave India, your goods will be physically opened & examined. Globe Moving & Storage Co. will safely repack these goods for you. At destination, depending upon the country you are moving to, your goods may or may not be physically examined. In Europe & America, generally customs formalities mean only documentation. However, sometimes, random checks are done on personal effects. In such cases there will be an physical examination fee which is billed at cost. In other countries, generally your goods will be physically examined.
Can I also pack my goods myself?
You can do this, but be aware of the potential problems. For instance, insurance companies will not pay out on goods packed by their owner. Also, Customs officials will almost certainly target goods that you have packed like locked suitcases. If you really must pack some of your goods, leave the cartons unsealed so that the Globe Moving & Storage Co. packing crew can inspect the contents, seal the cartons and make a note in the inventory.
How long will the packing take?
Every home is different but for a 2000 sq ft of household effects between two and three days are needed for packing. This is based on a crew of three or four persons. If timing is important, let us know about your requirements and Globe Moving & Storage Co. will coordinate the move accordingly.
What are the items that I can take and can't take with me?
Generally speaking, you can take most of the personal stuff like clothes, books, curios, utensils, pictures etc. However, all flammable items, liquids, perishable foods and other items that can deteriorate should not be shipped. Think carefully about alcohol & electrical goods. They may attract heavy duty and the electrical goods may not be compatible. Contact Globe Moving & Storage Co. if you require more information about the customs regulations of the country you are moving to.
Anything that should definitely not be carried?
Well, mainly those things you might expect - Antiques, drugs, alcohol (in some countries), weapons, ammunition, explosives, Ivory, animal skins, Sandalwood, pornography, Gold, Silver etc.
Do I need insurance?
We at Globe Moving & Storage Co. use quality packing materials and experienced crews to pack your goods. But this journey may be covering thousands of miles, experiencing different weather conditions, wide variations of temperature, and several forms of handling. The forces of nature and physics that a shipment has to undergo are unimaginable unless you've seen a freight ship go through an Atlantic swell with 60-ft waves washing over its cargo of shipping containers. So, Insurance is definitely a must and is really a bargain.
What kind of insurance should I go in for?
There are different kinds of insurance packages available like Indian Insurance, US Dollar Insurance, Declared value coverage, Replaceable value coverage etc. Globe Moving & Storage Co. can give you additional information if required.
How do I value my goods for insurance?
In general, you should think about what it would cost to replace your goods. When completing your insurance value, please be as detailed as possible. Remember to mark down all individual items that have a high replacement cost. It's better to have too much information than not enough in this instance. If you have any questions relating to the coverage, contact Globe Moving & Storage Co.
What are the documents required to ship my personal effects out of India?
To ship your personal effects, we require copy of your Passport, Air-Ticket and destination delivery address. Besides this we will also require an Invoice & Packing List, Customs Declaration, which will be prepared by us and must be signed by you.
Can I ship me personal effects prior to my departure from India?
Yes, goods can be sent prior to your departure provided certain Customs bond is provided. Please check with us for further details.
Can I ship my car?
In some countries, the import duty on cars is so high, you may not want to even think about importing one. Others will have special regulations regarding emission controls or even have rigorous steam cleaning requirements. Contact Globe Moving & Storage Co. if you require more information about the regulations for automobiles of the country you are moving to.
Can I ship my pet?
Plan this well in advance. A specialist from Globe Moving & Storage Co. will handle this kind of work, as air travel is often distressing for pets. However, thousands of animals travel happily all over the world and often, it is quarantine regulations that cause the real problem. Every country has its own regulations regarding the importation of pets (and this is especially true of birds such as parrots) so discuss arrangements well in advance.
What happens to my goods once they are packed and moved from my residence?
The goods are taken to our warehouse, crates or liftvans will be made as per your requirements. Once the documentation is complete the goods will be moved to either to a sea port or airport for customs examination, repacked and they will be put onto the next available ship or flight.
How long is this journey going to take?
Generally by Air, allow up to 14 days door-to-door. By sea, it depends where you are going but a reasonable estimate for Europe is 6 weeks, USA - 8/10 weeks and Australia - 5/7 weeks. If you are talking about remote areas, it will take longer.
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